Social Media Manager

Role Overview

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.

Responsibilities

• Develop and manage a monthly social media calendar aligned to brand goals, campaigns, and business priorities.
• 2Create, curate, and publish high-quality, platform-specific content across LinkedIn, Instagram, X (Twitter), Facebook, and YouTube.
• 3Oversee day-to-day social media operations including scheduling, posting, community management, and content optimization.
• 4Engage with audiences by responding to comments, messages, and mentions to build an active and trusted online community.
• 5Use analytics tools to track performance, generate insights, and refine strategies to improve reach, engagement, and conversions.
• 6Collaborate with design, content, sales, and marketing teams to ensure consistent brand voice, visual identity, and storytelling.
• 7Leverage social media and Sales Navigator for lead generation, audience targeting, and campaign support.
• 8Monitor trends, competitor activities, and platform updates to test new formats and growth tactics that improve outcomes.